Charter Prep — Support

Questions, bugs, or feedback: email masjinnah@gmail.com and you'll hear back within 1–2 business days.

Common questions

How do I cancel my subscription? iPhone Settings → your name → Subscriptions → Charter Prep → Cancel.

How do I restore a purchase on a new phone? Open the Pro tab and tap "Restore purchases".

Does the app work offline? Yes — the bundled question bank and flashcards work offline; AI generation and the tutor need a connection.